My Resume
EDUCATION
Masters of Science in Business Analytics (Financial Analytics Concentration), University of Michigan
GPA: 3.84/4.00, Dean's Honor ListJan 2022 - Dec 2023Dearborn, MI
Coursework: Applied Statistical Modeling, Applied Forecasting, Data Mining for Business Applications, Decision Analysis, Management Science, Finance Fundament & Value Creation, Derivatives & Risk Management, Developing & Interpreting Financial Information
Bachelors of Science in Banking and Finance, Lebanese American University
Sep 2017 - May 2020Beirut, LB
EXPERIENCE
Business System Analyst
Sobeys (Empire Company Limited); Digitization May 2025 – PresentDartmouth, NS
Operate within ERP transformation and enterprise reporting modernization initiatives, supporting SAP S/4HANA migration and business systems validation across a large Canadian retail organization
- Executed structured User Acceptance Testing (UAT) for SAP S/4HANA finance migration, validating GL and AR data accuracy and tracking defects through resolution with IT and SAP teams.
- Queried and validated financial data mappings between legacy SAP and S/4HANA environments to ensure controlled data migration and production readiness.
- Designed Power BI dashboards using Power Query to automate GL reporting and reconciliation tracking, reducing manual reporting effort.
- Developed Tableau dashboards to analyze AR open line items, aging trends, and clearing progress, enabling targeted balance reduction initiatives.
- Built advanced Excel automation tools to identify clearing-eligible accounts across 500,000+ AR line items, supporting large-scale data cleanup.
- Designed and implemented a SharePoint and Power Automate workflow to centralize issue intake, automate tracking, and provide real-time visibility for 150+ end users.
Business Analyst
Siyana; Business Strategy UnitJan 2024 – Jan 2025Beirut, LB
Supported business intelligence, financial modelling, and reporting automation initiatives within a strategy-focused environment
- Automated financial and operational reporting using SQL and Tableau, reducing manual processing time by 50% and improving reporting turnaround.
- Developed regression-based forecasting models that improved budget accuracy by 15% and supported data-driven planning decisions.
- Built a machine learning–based customer segmentation model to refine targeting strategy, increasing campaign efficiency by 20%.
- Co-developed a subscription revenue model, analyzing pricing elasticity and churn scenarios to support strategic launch planning.
- Prepared investor-facing financial analyses and projections contributing to the successful raise of $100K in seed funding.
Capstone Project Data Analyst
U-M Ann Arbor; Information Technology and Services DepartmenttJan 2023 – May 2023Ann Arbor, MI
Delivered institutional reporting and dashboard solutions focused on digital accessibility and compliance visibility
- Conducted a deep dive analysis of accessibility tool usage across 800+ online courses, leading to policy changes that improved accessibility for 3,000+ students.
- Engineered Tableau dashboards to provide clear visual insights into accessibility compliance, increasing faculty engagement by 40%.
- Utilized Excel tool for advanced statistical data analysis, detecting trends, anomalies, and inefficiencies.
- Facilitated collaborative discussions with faculty to effectively integrate analytics-driven recommendations into course design.
Commercial Banking Intern
Credit DepartmentJune 2019 – Sep 2019Beirut, LB
Supported credit analysis and financial process improvement within the commercial banking division
- Streamlined credit evaluation workflows, reducing loan turnaround time by 30%.
- Automated client documentation tracking to improve compliance accuracy and data integrity.