My Resume

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EDUCATION

GPA: 3.84/4.00, Dean's Honor List logo

Masters of Science in Business Analytics (Financial Analytics Concentration), University of Michigan

GPA: 3.84/4.00, Dean's Honor List
Jan 2022 - Dec 2023Dearborn, MI

Coursework: Applied Statistical Modeling, Applied Forecasting, Data Mining for Business Applications, Decision Analysis, Management Science, Finance Fundament & Value Creation, Derivatives & Risk Management, Developing & Interpreting Financial Information

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Bachelors of Science in Banking and Finance, Lebanese American University

Sep 2017 - May 2020Beirut, LB

EXPERIENCE

Siyana; Business Strategy Unit logo

Business Analyst

Siyana; Business Strategy Unit
Jan 2024 – Jan 2025Beirut, LB
Siyana is a startup maintenance service provider company with an office in Beirut (LB)
  • Designed, documented, and tested the sales team portal, leading User Acceptance Testing (UAT) and regression testing to ensure reliable output, which reduced reporting time by 30% and increased operational efficiency.
  • Managed stakeholder communication, gathering input from cross-functional teams (sales, IT, management) to align portal features with business needs, resulting in a 25% improvement in user adoption and continuous portal enhancements.
  • Conducted advanced financial forecasting, leveraging predictive analytics to refine revenue projections, leading to a 15% improvement in budget accuracy.
  • Analyzed financial data to develop a subscription-based revenue model, working with IT, Sales, and Marketing to ensure profitability and secure executive buy-in, resulting in a 25% increase in recurring revenue.
U-M Ann Arbor; Information Technology and Services Departmentt logo

Capstone Project Data Analyst

U-M Ann Arbor; Information Technology and Services Departmentt
Jan 2023 – May 2023Ann Arbor, MI
ITS is the information and Technology Services department that provides technology and communications services in support of UM-Ann Arbor's academic and research needs
  • Conducted a deep dive analysis of accessibility tool usage across 800+ online courses, leading to policy changes that improved accessibility for 3,000+ students.
  • Engineered Tableau dashboards to provide clear visual insights into accessibility compliance, increasing faculty engagement by 40%.
  • Developed custom key performance indicators (KPIs) that enhanced institutional tracking and reporting, resulting in measurable improvements in digital accessibility.
  • Utilized Excel tool for advanced statistical data analysis, detecting trends, anomalies, and inefficiencies.
  • Facilitated collaborative discussions with faculty to effectively integrate analytics-driven recommendations into course design.
Credit Department logo

Commercial Banking Intern

Credit Department
June 2019 – Sep 2019Beirut, LB
BSL bank is a mid-sized bank in Lebanon that operates in the retail and commercial banking sector alongside the treasury and capital markets
  • Analyzed financial statements to streamline credit assessments, cutting loan turnaround time by 30%.
  • Supported risk assessments by identifying high-risk clients and mitigating financial exposure.
  • Automated client data tracking, boosting data accuracy by 20% and ensuring regulatory compliance.
  • Developed benchmarking reports that informed loan structuring and investment decisions.
  • Cultivated strong client relationships through proactive financial guidance, enhancing customer satisfaction.